Any Fix for "Safely Remove Hardware" icon?

[Joe_Blough]

I have checked the stickys and other posts about the remote wonder / II not working but have not found a fix for those of us who have the "safe to remove hardware" icon in the system tray instead of the remote icon.

It seems more than a few people are having this problem, including me. I can't believe ATI hasn't researched this and come up with a fix as it seems it would be easy to duplicate based on the number of people using different video cards, motherboards, and processors (AMD and Intel) who have this problem.

It seems to be the same story, that is, it worked great and then a reformat and reloading of all software was done or new hardware was added, like a hard drive, and after formatting and loading everything as a clean install the remote doesn't work.

I am one of those with no icon except for the "safe to remove hardware" one and no one seems to have found a fix for this. If it weren't for the people who have had no remote function and fixed it, I would suspect a receiver hardware failure. This may still be the case as I haven't seen anyone fix this problem when they have the "safe to remove hardware" icon.

Please, someone prove me wrong. :-)

 

[LarsB]

I have the exact same problem.

I bought the Remote Wonder II and a new harddrive together, I installed the Remote Wonder II and it worked, I put the harddrive in the computer, and now I can't get it to work.

Any help would be greatly appreciated.

 

[ArcCoyote]

If you're seeing the RWII listed under removable hardware, what has happened is that Windows Update has installed a newer version of the WinDriver components.

You need to go to device manager and uninstall "WinDriver" from System devices. You might also see it in Add/Remove programs if you check "show updates".

After doing this, uninstall and reinstall the ATI Remote Wonder software, and be sure to go to Windows Update manually and hide the WinDriver update under "Optional Hardware Updates"

 

[Joe_Blough]

If you're seeing the RWII listed under removable hardware, what has happened is that Windows Update has installed a newer version of the WinDriver components.

You need to go to device manager and uninstall "WinDriver" from System devices. You might also see it in Add/Remove programs if you check "show updates".

After doing this, uninstall and reinstall the ATI Remote Wonder software, and be sure to go to Windows Update manually and hide the WinDriver update under "Optional Hardware Updates"

Thank you for taking the time to help us.

I don't see WinDriver under system devices in Device Manager or in Add/Remove programs even with "show updates" checked. In fact, doing a search of all files and folders does not bring it up.

I have Windows set to not automatically update so don't think it installed a new version. However I couldn't find the

"hide the WinDriver update under "Optional Hardware Updates"
It doesn't appear in the automatic update configuration.

Just for the heck of it I went to Add/Remove programs and tried to remove the Remote Wonder software so I could try to re-install it but part way through the removal I got an error message that said "Error finding the device *WINDRVR6:No more data is available"

Maybe that is my problem, I have no WINDRV. Now I have to figure out why.