Originally Posted by Nagorak
Discord itself could never make money off its users, but Microsoft can?
This article answers most of your questions
Why Microsoft wants Discord
It's not completely about making money, but about being a 'force multiplier'. For example, the IT dept in most companies don't directly make money for the company, but by providing tech support to the departments that do, they effectively multiply their effectiveness.
Every Business Needs Force Multipliers To Survive
"if you are only reaching one customer at a time, one market or one partnership at a time, you’re not going to grow fast enough to be competitive, especially against the larger players that have a full infrastructure in the marketplace. These force multipliers allow you to scale up rapidly, and reach opportunities you could not support any other way."(full article