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View Poll Results: Which one?
Western Digital 15 31.25%
Seagate 33 68.75%
Voters: 48. You may not vote on this poll

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Old Mar 12, 2007, 02:57 AM   #1
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genci88
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Default Western Digital vs Seagate: Which one is more reliable?

I am planning on purchasing a large SATA hard drive, which will be used exclusively for complete system backups. Also, I am planning on putting it in an external enclosure.

I want it to be reliable!

My options are either the WDxx00KS series from Western Digital, or the 7200.10 series from Seagate.

If reliability is the numero uno factor, which one should I go for?

Thanks
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Old Mar 12, 2007, 03:15 AM   #2
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5 year warranty vs 3. both are pretty much on equal footing in my experience, but an extra 2 years of coverage makes the seagate worth it.
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Old Mar 12, 2007, 04:19 AM   #3
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Gotta go with WD.

Have owned about 8 WD hard drives over the years, and have never had a problem with a single one.

On the other hand, owned 2 Seagates, and had to return one back to the manufacturer, twice!
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Old Mar 12, 2007, 07:27 AM   #4
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Either, it really doesn't matter which one you get, there both as good as the other. Seagate offer 5 year warrenty, so thats the better option IMO, or whichever is cheapest.

Your gonna get people who say well ive had this many WD's die and no seagate and vice vera, it really means **** all.
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Old Mar 12, 2007, 08:06 AM   #5
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Quote:
Originally Posted by Grov View Post
Either, it really doesn't matter which one you get, there both as good as the other. Seagate offer 5 year warrenty, so thats the better option IMO, or whichever is cheapest.

Your gonna get people who say well ive had this many WD's die and no seagate and vice vera, it really means **** all.
i have had good luck with all hard drives except my really old quantum fireball HD. But the seagate has been fast and really quite.
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Old Mar 12, 2007, 10:14 AM   #6
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I had 6 WD drives in my last system, no problems or complaints about any of them.

Both brands are, in my experience, quite reliable, however. The only recent exception I can make to this is that Seagate seems to have had a rash of bad 7200.7's and .8's, which has yet to be repeated with the .9's or .10's.
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Old Mar 12, 2007, 10:22 AM   #7
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HP ProLiants are probably the most solid and reliable x86 servers on the market today, and their SATA drives are exclusively Seagate.

Just something to think about.
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Old Mar 12, 2007, 01:31 PM   #8
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In my new rig im running a 160gb WD drive as my system drive, and a 320gb Seagate PERP drive as one of my storage drives and both run nice.

I've had one WD drive die on me, and one seagate drive that's very tempermental, so I'm not bias either way.

Both companies make good drives, and since they have the same warranty, it's pretty much a wash.
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Old Mar 12, 2007, 01:32 PM   #9
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Luck of the draw.
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Old Mar 12, 2007, 01:41 PM   #10
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Quote:
Originally Posted by nextbillgates View Post
HP ProLiants are probably the most solid and reliable x86 servers on the market today, and their SATA drives are exclusively Seagate.

Just something to think about.
I think this is more a side-effect of the extremely-aggressive pricing Seagate is able to offer due to the $:GB ratio perpendicular recording affords them.

Don't get me wrong, I believe Seagate builds world-class hard drives. I also happen to think WD does the same.

Were I to buy a drive right now, I would go with a 7200.10. I can't say one manufacturer is clearly better than the other though (which is why I haven't voted in the poll).
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Old Mar 12, 2007, 01:56 PM   #11
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Quote:
Originally Posted by ShaidarHaran View Post
I think this is more a side-effect of the extremely-aggressive pricing Seagate is able to offer due to the $:GB ratio perpendicular recording affords them.

Don't get me wrong, I believe Seagate builds world-class hard drives. I also happen to think WD does the same.

Were I to buy a drive right now, I would go with a 7200.10. I can't say one manufacturer is clearly better than the other though (which is why I haven't voted in the poll).
HP's been with Seagate long before the 7200.10 series was released.
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Old Mar 12, 2007, 01:58 PM   #12
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HP's been with Seagate long before the 7200.10 series was released.
Then why not say that in the first place?
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Old Mar 12, 2007, 03:00 PM   #13
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I'm clearly a bit more dissapointed in WD then Seagate right now. WD has EXCELLENT warrenty service, but I've had to use it one too many times in the last 2 years to be happy with them anymore. Seagate used to be on my poopy-list but have long since earned thier way off of that list. WD has only recently earned thier way ON to that list. Gimme time and I'll probably forgive WD.
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Old Mar 12, 2007, 09:13 PM   #14
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No surprise as to which company will win this poll.
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Old Mar 12, 2007, 09:21 PM   #15
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No surprise as to which company will win this poll.
Quantum?
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Old Mar 12, 2007, 09:48 PM   #16
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Quantum?
Noob! IBM will win it!
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Old Mar 12, 2007, 10:18 PM   #17
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I gotta go with Seagate as well. I've never had a problem with any of the WD drives I bought, but I got a comparable model WD drive for another system about the same time as my 7200.7s below and the Seagates are very noticably quieter. Of course that was almost two years ago now so things may have changed.

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Old Mar 13, 2007, 12:49 PM   #18
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Seagate.
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Old Mar 13, 2007, 06:13 PM   #19
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I heard some rumors about the Seagate harddrives dying young recently. As a result, I would say Western Digital is more reliable. But rumors are just rumors.
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Old Mar 13, 2007, 07:55 PM   #20
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Quote:
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I heard some rumors about the Seagate harddrives dying young recently. As a result, I would say Western Digital is more reliable. But rumors are just rumors.
Never say something that's "as a result" of anything based on a rumor. Say instead you've HEARD this rumor. Saying either is more reliable based on a rumor would be highly irresponsible (but I won't dog ya for that too much, I can't even spell it )...
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Old Mar 13, 2007, 11:17 PM   #21
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From working at a data recovery company that also refurbished hard drives, I've seen a lot more fried WDs than Seagates. When a Seagate dies, it is generally dead with no question, but the WDs seem to like to kick up with a lot more intermittent weirdness first.

Personally, I've had three WD 160 Gb SATA drives die in 9 months in two of my home computers. I've never had any trouble with Seagate drives and have only had one die on me in service - and it was a 240 Mb legacy drive if memory serves (it was a couple years ago and was a redundant backup). I'm sure I've still got a 40 Mb Seagate MFM that will fire up and run for me if I need it (the drive was running in my father-in-law's bookkeeping system until last year).

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Old Mar 13, 2007, 11:28 PM   #22
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Buy three different brands and triple your backups. Only way to be safe.
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Old Mar 14, 2007, 12:45 AM   #23
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I didn't just hear the words hard drive & reliable in the same sentence now did i?

No such thing.

I'd get the WD purely due to their superior advanced RMA, since yup, you may very well need it.

BTW, i've had both fail on me.
One Raptor, one Seagate.
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Old Mar 14, 2007, 12:47 PM   #24
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Just because of the warranty, the Seagate.



But if reliability is top priority, and is very important, you should be considering 2 additional things, since a single drive always has potential to have problems:

RAID 1 - Cheap given onboard mobo controllers and cheap drives.
Backups - A drive or DVDs, tapes can be difficult unless you have a LOT of data and don't need it back much.

Neither is expensive, and both will give you at least a couple orders of magnitude less total failures.
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Old Mar 15, 2007, 03:28 AM   #25
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There is also the option of purchasing storage online and uploading whatever you need to their servers. There are many companies that do this and most offer a guarantee. It does cost money though, a monthly fee based on how much data you store/what safety options you select.

Google around a bit, it's worth it if you absolutely need the data protected.
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Old Mar 15, 2007, 07:48 AM   #26
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With prices this low I am more worried about how they handle the warrenty than how long it is. 3 years and we will all be looking for new HDs anyway for more space. Company policy is to me a big deal, in fact I will deal with a bit more expense and a slight performance lose if the company will work with me.

That said lets examine the options:

Seagate: Okay your drive has died, pack the drive in a box to our exact standards, if you do not the warrenty is void. Next ship it to us and in 6 to 8 weeks we will ship you a replacement drive.

WD: Okay your drive has died, give us a credit card number, we will ship you your replacement drive and you should have it in 3 days. Put the old drive in the packaging we shipped to you and if it is returned to us within 90 days there is no charge.

My goal is to never have to use the warrenty but a warrenty that is a pain to use is almost as bad as no warrenty.
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Old Mar 15, 2007, 08:01 AM   #27
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Quote:
Originally Posted by Crisler View Post
With prices this low I am more worried about how they handle the warrenty than how long it is. 3 years and we will all be looking for new HDs anyway for more space. Company policy is to me a big deal, in fact I will deal with a bit more expense and a slight performance lose if the company will work with me.

That said lets examine the options:

Seagate: Okay your drive has died, pack the drive in a box to our exact standards, if you do not the warrenty is void. Next ship it to us and in 6 to 8 weeks we will ship you a replacement drive.

WD: Okay your drive has died, give us a credit card number, we will ship you your replacement drive and you should have it in 3 days. Put the old drive in the packaging we shipped to you and if it is returned to us within 90 days there is no charge.

My goal is to never have to use the warrenty but a warrenty that is a pain to use is almost as bad as no warrenty.
Heheh, ive used WD once, and they were excellent for warrenty.
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Old Mar 15, 2007, 01:11 PM   #28
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Quote:
Originally Posted by Crisler View Post
With prices this low I am more worried about how they handle the warrenty than how long it is. 3 years and we will all be looking for new HDs anyway for more space. Company policy is to me a big deal, in fact I will deal with a bit more expense and a slight performance lose if the company will work with me.

That said lets examine the options:

Seagate: Okay your drive has died, pack the drive in a box to our exact standards, if you do not the warrenty is void. Next ship it to us and in 6 to 8 weeks we will ship you a replacement drive.

WD: Okay your drive has died, give us a credit card number, we will ship you your replacement drive and you should have it in 3 days. Put the old drive in the packaging we shipped to you and if it is returned to us within 90 days there is no charge.

My goal is to never have to use the warrenty but a warrenty that is a pain to use is almost as bad as no warrenty.
And my ONLY personal experience with WD's Advanced RMA was crap. Now the shop I used to work for had excellent experience with advanced RMA's from WD. Never a prob. So imagine my suprise the ONE time I needed it myself and it went like dog-doodoo...
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Old Mar 15, 2007, 06:58 PM   #29
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I've been favoring Seagate as of late, after having a full batch of bad WD's that died sub-12 months (All of them, much like a Quantum SCSI disk batch that was pulled from market .. luckily I got some of those that all died in under 3 months, yay), I've been a little lacking on the "Trust WD department".

Luckily warranty is not a problem as the businesses that sell me the HDs are required (by law) to accept and replace the drive free of charge for a minimum of 12 months (regardless of what the warranty says, you cannot sell products here with sub-12 month warranty - except some specialized low cost products) and up to to the warranty specified by the manufacturer.
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Old Mar 15, 2007, 07:14 PM   #30
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I've always had good luck with Seagate, but lately have had good experiences with Samsung.
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