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Old Jul 13, 2021, 11:36 AM   #1
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Lupine
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Default Drobo NAS failure recovery?

Been retiring the remaining Drobo NASes at work, and moved a bit slow apparently. End of last week a 5N2 showed a pending drive failure, then the device itself was off and wouldn't power on when I got to the office yesterday. Fan spins up, but no lights. Not an uncommon failure, according to a quick web search.

Anyone have experience with Drobos? My thought process is to move the drives over to a different Drobo, unfortunately I don't have any other 5N2 models, just a 5N and FS. Assuming (dangerous word, I know) the file system is the same, seems like the data should be readable. All are set up for RAID5. I just need to pull the data and get it moved over to a Synology NAS.
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Old Jul 13, 2021, 03:38 PM   #2
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I would contact drobo and ask to verify if the file system is the same (I too would assume if its the same product line it should be the same file system)
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Old Jul 13, 2021, 03:48 PM   #3
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Quote:
Originally Posted by Gandalfthewhite View Post
I would contact drobo and ask to verify if the file system is the same (I too would assume if its the same product line it should be the same file system)
Been trying that, and they're unresponsive thus far. That is a primary reason I'm moving away from their product line. Among the many other Synology benefits, they actually have a support number I can dial lol.
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Old Yesterday, 02:23 PM   #4
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So $350 to send the failed 5N2 unit in for repair. Even though file system is apparently the same, for the 5N and 5N2, Drobo support says you can move drives upstream to newer models, but never downstream to older models. If the data wasn't critical, I'd go ahead and give it a shot.

New Synology unit (RS1221+) arrived a few days ago. Currently transferring data from our Drobo 5N to it. PAINFULLY slow, since Drobo doesn't have any connectivity options beyond the NIC.

Looking forward to receiving the 5N2 back, getting the data out, and retiring the Drobo line completely. I want to smack whomever decided to buy these Drobos.

edit: for context, we're talking about approx. 60TB of data per unit. So yeah. Slow.

Last edited by Lupine : Yesterday at 02:30 PM.
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Old Yesterday, 08:10 PM   #5
andino
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That would suck. 60TB at NIC speeds is brutal. Small file transfers suck the life out of that too.
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