zotac store woes (funny, not funny)

GSGRUNT · Dec 6, 2021, 07:34 PM

Ordered a refurbished mini PC with integrated GTX1070.
System arrived with tiny 3.42A @ 19.5V power brick.

I think to myself....hmmm A x V=watts. 3.42x19.5= 66 watts?

Google'd GTX 1070 TDP... 150Watts wtf.

Looks at bottom of miniPC.. says Input:19.5V---11.8A -> 230 watts.

Zotac Store sold and shipped a miniPC requiring 230 watts with a 66 watt power brick.

I posted a question on their support site asking if they would send me the correct power brick. No reply.

I called customer support. They said I needed to email.

Emailed... still waiting on reply.

KAC · Dec 6, 2021, 08:54 PM

I didn’t have an issue when I bought my RTX 3090 from them. Gays sent me game code plenty fast.

GSGRUNT · Dec 9, 2021, 06:40 AM

Two days later, Zotac Store replied to my email and said they sent out the correct power brick. Will take a week to get here. Not 100% confident it will be the correct one.

[Update] Got the replacement. Correct wattage but wrong connector.

Lesson learned.

[Update 2] After sending photos of power bricks, jacks and serial numbers, Zotac did end up 2 day shipping me the correct power brick.

Dec 6, 2021, 07:34 PM	#1	Advertisement (Guests Only) Login or Register to remove this ad
GSGRUNT No chops 🎸 Join Date: Dec 2000 Location: Seat of the mockers Posts: 5,949	zotac store woes (funny, not funny) Ordered a refurbished mini PC with integrated GTX1070. System arrived with tiny 3.42A @ 19.5V power brick. I think to myself....hmmm A x V=watts. 3.42x19.5= 66 watts? Google'd GTX 1070 TDP... 150Watts wtf. Looks at bottom of miniPC.. says Input:19.5V---11.8A -> 230 watts. Zotac Store sold and shipped a miniPC requiring 230 watts with a 66 watt power brick. I posted a question on their support site asking if they would send me the correct power brick. No reply. I called customer support. They said I needed to email. Emailed... still waiting on reply. __________________ Seeking intellectual objective truth.

GSGRUNT's System Specs
Motherboard	Some B550 thing
CPU	Ryzen 7 5800X3D l337
Graphics	RTX 3080
Memory	32 Gee Bees
Cooling Solution	AIO water
Display	Dell 24" 1440p G-Sync, Pixio 1440P IPS 165hurts
Soundcard & Speakers	M-Audio BX5a studio monitors
Hard-Drives	OS drive 1TB ssd sata, Steam drive 2TB nvme
Optical Drives	wut
Power Supply	650 watts of death
Case	NZXT H1(fire hazard edition)
Operating System	Win 11
Extra Info	Oculus

KAC's System Specs
Motherboard	MSI MAG X570 Tomahawk
CPU	AMD Ryzen 9 5900X @ 5.15 Gs
Graphics	EVGA RTX 3090 Ti FTW3 Ultra @ 2.1 Gs
Memory	32 GB G Skill Trident Z NEO RGB @ 3733 C14
Cooling Solution	Corsair H150i Pro @ Quiet
Display	LG 55” CX OLED \| Samsung Odyssey G7 32”
Soundcard & Speakers	Logitech G332
Hard-Drives	MP600 XT 1TB, 660P 1TB, MX500 1TB, 850 EVO 1TB, 840 EVO 512, 830 256 GB
Optical Drives	Dafuq dat optical drive?
Power Supply	EVGA G2 1300 W
Case	Lian Li 011D EVO
Input Devices	Logitech G502 \| Corsair K70 MK 2 RGB
Operating System	Windows 11 Pro
Extra Info	Still pounding your mums

Dec 9, 2021, 06:40 AM	#3
GSGRUNT No chops 🎸 Join Date: Dec 2000 Location: Seat of the mockers Posts: 5,949	Two days later, Zotac Store replied to my email and said they sent out the correct power brick. Will take a week to get here. Not 100% confident it will be the correct one. [Update] Got the replacement. Correct wattage but wrong connector. Lesson learned. [Update 2] After sending photos of power bricks, jacks and serial numbers, Zotac did end up 2 day shipping me the correct power brick. __________________ Seeking intellectual objective truth. Last edited by GSGRUNT : Dec 18, 2021 at 10:34 AM.

GSGRUNT's System Specs
Motherboard	Some B550 thing
CPU	Ryzen 7 5800X3D l337
Graphics	RTX 3080
Memory	32 Gee Bees
Cooling Solution	AIO water
Display	Dell 24" 1440p G-Sync, Pixio 1440P IPS 165hurts
Soundcard & Speakers	M-Audio BX5a studio monitors
Hard-Drives	OS drive 1TB ssd sata, Steam drive 2TB nvme
Optical Drives	wut
Power Supply	650 watts of death
Case	NZXT H1(fire hazard edition)
Operating System	Win 11
Extra Info	Oculus

Dec 6, 2021, 08:54 PM	#2
KAC All ur gays r belong 2 me Join Date: Apr 2003 Location: Lahore Posts: 66,800	I didn’t have an issue when I bought my RTX 3090 from them. Gays sent me game code plenty fast.

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