Going to buy a new truck soon...

I'm sorry that you're suffering, but that is just really funny. :lol:

I have to agree... I don't even have remote keyless entry on my truck, but oh, the inhumanity of a USB plug falling out.

Some superglue will probably fix that right up, Karen.
 
I have to agree... I don't even have remote keyless entry on my truck, but oh, the inhumanity of a USB plug falling out.

Some superglue will probably fix that right up, Karen.

Seriously, this. My '07 Silverado Z71 has plasticky bits falling apart, but you expect that from a 13 year old vehicle.
 
Whelp. BBB called me at lunch. GM has not made an offer yet, so BBB is going to schedule the arbitration hearing for some time in February. I will have to take the truck to the hearing, let the arbitrator inspect it and possibly drive it, and explain why I think it needs to be bought back.

If the arbitrator finds in my favor, GM can't dismiss it. GM can also make an offer all the way up to the day of arbitration, though knowing how they've been through this process I doubt that happens.
 
Hope it goes good for you. Whenever I would have a mechanic look or listen to a car of mine they wouldn't do a thing. Then pulling out of the lot start clunking again. Like they were possessed. :nuts:
 
Reading about Elysian's experience makes me really want to avoid GM cars in the future. They clearly don't stand behind their products. I'm supposed to take my Silverado to the dealer next weekend to have them look at the warning lights on my dash (TPMS and Airbag). Not looking forward to it. Hope I'm wrong. It's perfectly drive-able, but I have no idea if the airbags will deploy in a crash. Probably not. Since it's all computerized, there aren't any independent mechanics in my area that will touch those functions.

Meanwhile, every experience I've had with Toyota dealerships and vehicles has been positive. 10/10 will buy again.
 
Reading about Elysian's experience makes me really want to avoid GM cars in the future. They clearly don't stand behind their products.

I hesitated posting about this, but two weeks ago my girlfriend's 2013 Equinox broke down and she ended up having to call AAA and have it towed to the dealer after hours. While waiting for the tow truck I showed up to give things a look over. Based on the massive amount of oil undercoating the bottom and the location of the source I had assumed the rear main seal had blown. I researched the issue and determined that there is a known flaw with these vehicles (2.4l engine) and that GM even issued a bulletin/special coverage for 10 years/120k miles. What happens is the PCV system freezes and causes extreme pressure causing the seal to blow:

https://static.nhtsa.gov/odi/tsbs/2015/SB-10090101-2280.pdf

I noted both the issue and the above bulletin on the form/envelope used for the after hours dropoff. The next day the dealer confirmed my suspicions but then said that they have bad news and that the VIN of my girlfriend's Equinox was not on their list. Due to this she is now stuck paying over $2000 to have her car repaired.

Doing additional research online there are dozens if not hundreds of posts where people detail this exact issue who are also told their VIN is not covered and they are stuck with the repair costs, despite it being the exact issue as detailed in GM's bulletin.

Needless to say we are waiting for it to be repaired and once she gets it back she is buying a different vehicle (which will not be a GM product despite the fact that it's all she has ever owned).
 
Reading about Elysian's experience makes me really want to avoid GM cars in the future. They clearly don't stand behind their products. I'm supposed to take my Silverado to the dealer next weekend to have them look at the warning lights on my dash (TPMS and Airbag). Not looking forward to it. Hope I'm wrong. It's perfectly drive-able, but I have no idea if the airbags will deploy in a crash. Probably not. Since it's all computerized, there aren't any independent mechanics in my area that will touch those functions.

Meanwhile, every experience I've had with Toyota dealerships and vehicles has been positive. 10/10 will buy again.

Lame that you don't have a mechanic in the area that can look into that. I'd avoid GM at all costs for anything else.
 
GM just called to pitch an offer, on the line with them while they try to also get the BBB on the line.

edit: They offered to warranty the transmission to 100k miles. Hard nope, considering all the other problems I've had with this truck as well. Have zero faith in it.
 
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GM just called to pitch an offer, on the line with them while they try to also get the BBB on the line.

edit: They offered to warranty the transmission to 100k miles. Hard nope, considering all the other problems I've had with this truck as well. Have zero faith in it.

Not even a lowballed buyback value? Just tried to give you "piece of mind" for a grenading transmission?

That's pretty insulting.
 
Not even a lowballed buyback value? Just tried to give you "piece of mind" for a grenading transmission?

That's pretty insulting.

Yeah, I reached out to a lawyer to see if they can help. If not, I'll just take it to arbitration and see where it lands me. If I don't succeed in arbitration then I'll just sell it and call it a day. I owe a bunch less than it's worth anyways.
 
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Yeah, I reached out to a lawyer to see if they can help. If not, I'll just take it to arbitration and see where it lands me. If I don't succeed in arbitration then I'll just sell it and call it a day. I own a bunch less than it's worth anyways.

Good idea on the lawyer.
 
Arbitration has been scheduled for Feb 19 at 9am. Lawyer stopped emailing me, so I guess not interested.
 
I hesitated posting about this, but two weeks ago my girlfriend's 2013 Equinox broke down and she ended up having to call AAA and have it towed to the dealer after hours. While waiting for the tow truck I showed up to give things a look over. Based on the massive amount of oil undercoating the bottom and the location of the source I had assumed the rear main seal had blown. I researched the issue and determined that there is a known flaw with these vehicles (2.4l engine) and that GM even issued a bulletin/special coverage for 10 years/120k miles. What happens is the PCV system freezes and causes extreme pressure causing the seal to blow:

https://static.nhtsa.gov/odi/tsbs/2015/SB-10090101-2280.pdf

I noted both the issue and the above bulletin on the form/envelope used for the after hours dropoff. The next day the dealer confirmed my suspicions but then said that they have bad news and that the VIN of my girlfriend's Equinox was not on their list. Due to this she is now stuck paying over $2000 to have her car repaired.

Doing additional research online there are dozens if not hundreds of posts where people detail this exact issue who are also told their VIN is not covered and they are stuck with the repair costs, despite it being the exact issue as detailed in GM's bulletin.

Needless to say we are waiting for it to be repaired and once she gets it back she is buying a different vehicle (which will not be a GM product despite the fact that it's all she has ever owned).

Be super watchful over the oil usage.

GM had to extend a warranty because the rings they used are crapola and the 2.4L starts consuming oil at a scary rate.

DO not trust the OLM.
 
Be super watchful over the oil usage.

GM had to extend a warranty because the rings they used are crapola and the 2.4L starts consuming oil at a scary rate.

DO not trust the OLM.

The car has already been "fixed" (two weeks and $2150 later).

On Saturday my girlfriend traded it in on a 2018 Ford Escape SEL 4WD with 8,000 miles. The dealership gave her $7500 for her trade (more than KBB and more than we ever thought she'd get) and $500 off the already decent price.

Bye bye GM/Chevy. Bye bye ticking time bomb Equinox.
 
The car has already been "fixed" (two weeks and $2150 later).

On Saturday my girlfriend traded it in on a 2018 Ford Escape SEL 4WD with 8,000 miles. The dealership gave her $7500 for her trade (more than KBB and more than we ever thought she'd get) and $500 off the already decent price.

Bye bye GM/Chevy. Bye bye ticking time bomb Equinox.

Not a bad move, IMO. Sorry GM ripped you off like that.
 
While researching for my arbitration hearing, I found this article:

https://gm-techlink.com/?p=5754

The transmission adapts can be reset and relearned on most vehicles. Clearing and relearning the shift adapts should not be considered a repair process and is intended to be performed only when a repair has been performed to the transmission.

One of the "repairs," this is literally all they did, they didn't do any repair just cleared the shift adapts and let it relearn. Per GM, that's not a repair.
 
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