Clockwork
Well-known member
I managed to put in two orders via their website today, one for a PS5 and one for an Xbox Series X. Both went through and I received confirmation emails for each order.
Moments later I got a cancellation email for the Xbox order:
So I went ahead and managed to actually get another one added to my cart and submitted a new order. Once again it was canceled moments later.
My PS5 order is still valid/in process.
Moments later I got a cancellation email for the Xbox order:
Our credit and fraud avoidance team flagged this order as unusual, so we had to cancel. We’re sorry for any inconvenience this causes.
Don't worry - you weren't charged for the order. Any temporary holds will be removed within 10 business days, in accordance with your bank's policy.
What's next? We recommend you double-check your payment information and then try placing a new order.
So I went ahead and managed to actually get another one added to my cart and submitted a new order. Once again it was canceled moments later.
My PS5 order is still valid/in process.